Session Details

Putting students first: The redesign

UAD9 Usability, Accessibility and Design

Location: Broadway

TUESDAY, 10:45 - 11:30 a.m.

The new website went live in November of 2013 to the musical tweets and likes of students and for those who are passionate about creating a user-design experience. Not only was a new mobile responsive Drupal Web content management system put in place to replace the numerous in play, the entire content and purpose of the site was rethought according to a thorough analysis that focused on the needs of users first. Nichole McGill, Web Communications Director for the University of Ottawa, reveals what she learned in her multi-year odyssey to transform to make it mobile, ensure that all requirements met the unique bilingual needs of the largest English-French university in the world, all the while pushing the bar for university sites.

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Nichole McGill
Web Communications Director, University of Ottawa

Nichole McGill has transformed the Web presences of major organizations for more than a decade, and in the process, challenged and refined the ideology and processes behind digital communications. Currently responsible for the overall Web strategy and presence of the University of Ottawa, in the past, she has redesigned and managed the Web presences of Health Canada, and Foreign Affairs, the latter for which she received a Public Service of Excellence Award (interdepartmental team) for managing the Web communications surrounding Canada’s response to the earthquake in Haiti. A frequent speaker and lecturer on Web and social media, Nichole is also an OpEd writer and fiction author. She holds a Bachelor of Arts with High Honours in Mass Communications and blogs occasionally at