Tag: student systems and services

Words of Wisdom from 100 Tech-Savvy Students (TIE1)

We asked 100 tech-savvy students the same question: "What significant opportunity within student engagement, social media, or communications do we not know about and why do we need to know it?" Find out what they said and explore how their needs can enhance your strategy.

Talk MOOC to me (TIE2)

Massive Open Online Courses (MOOCs) are kind of a big deal, whether you believe the hype or not. Since 2013, Penn State, in partnership with Coursera, has successfully launched five courses to thousands of eager learners. Web professionals have the opportunity to help re-imagine and contribute to their institutions’ core mission surrounding alternate learning experiences and global education. In this session, the presenters will discuss MOOC development, its value to higher ed institutions and how the online educational experience can be improved in a way that provides more effective learning experiences for students. We’ll touch on topics like: How are MOOCs beneficial? How can you identify the various resources needed for creating a MOOC. Which new and emerging technologies can be leveraged in MOOC development? And if you’re already in the MOOC game, what else could you be doing to improve user experience and student success?

Essential Strategies for a Student-Staffed Social Team (MPD4)

Engaging students on social media is a difficult task, but guess what? No one knows how to engage students on social media better than the students themselves! But how do you even start leveraging their skills, insight, and perspectives as part of your social team? Hint: it isn’t as simple sitting students in front of a computer. This session will review how to hire and manage your student team, tools to use for team management, advice on recruiting the best candidates, and other helpful things to keep in mind when working with students.

Focusing on Student Success (TIE5)

As higher education professionals, our ultimate goal is to see students succeed. What each of us are doing has an impact, but how can we measure that impact? Budgets continue to tighten, and it is up to us to show that what we do has a meaningful impact on helping students graduate. It is more important than ever to measure that impact, find the gaps, and continue to improve. During this presentation, Jason Fish will discuss what his team is doing to measure, assess, and improve the effectiveness of what they are delivering. He will share insights into how to get quick wins as well as easy changes that can be made to enable the collection and dissemination of positive results.

Speaking the Students’ Language: Using Smart Phones & Apps to Enhance Learning in the Classroom (TIE6)

Group work and collaboration may be constrained in large classrooms and auditoriums. This presentation will be a hands-on demonstration on how to use technology in large classrooms, focusing on BYOD (Bring Your Own Device). Participants are encouraged to bring their smartphones, tablets, IPad, laptop, etc. to this session. The methods discussed have been used in collegiate auditoriums and classrooms to enhance collaboration and learning. Educators constantly battle with the role that technology would play in their instruction. Some instructors object to using technology claiming that it negatively affects the ways which students learn, whereas others admit they simply don't use technology due to a lack of experience or training. Despite these constraints, educators can't deny that students are attached to their phones and other digital devices. Educators shouldn't see these devices as distractions, but as tools for instruction, collaboration and learning.

Now You're Speaking My Language! Overcoming Barriers to Technical Collaboration (TIE8)

Less than two years ago, the largest department at Carnegie Mellon University ran a student database off defunct software, required students to complete forms by hand and collected qualifying exam documents from 25-35 students each semester via email. Since then, the university has updated its student database, built a department-wide data warehouse, introduced interactive forms and created a cloud-like solution for qualifying exam document collection. The key to these improvements has been the fruitful working relationships between academic advisors and technical staff. This presentation will provide an overview of how the presenters framed and prioritized IT requests, partnered with IT staff to make small and large-scale projects come to fruition and gained support in new IT initiatives. They will address the challenges of communicating across domains of expertise to successfully implement new technology solutions from both a higher education and IT perspective.

Putting students first: The uOttawa.ca redesign (UAD9)

The new uOttawa.ca website went live in November of 2013 to the musical tweets and likes of students and for those who are passionate about creating a user-design experience. Not only was a new mobile responsive Drupal Web content management system put in place to replace the numerous in play, the entire content and purpose of the site was rethought according to a thorough analysis that focused on the needs of users first. Nichole McGill, Web Communications Director for the University of Ottawa, reveals what she learned in her multi-year odyssey to transform uOttawa.ca to make it mobile, ensure that all requirements met the unique bilingual needs of the largest English-French university in the world, all the while pushing the bar for university sites.

The content is the Experience: Lessons in Creating a Student-Centered Student Affairs Website (TIE9)

Students are busy. They are focused on the exam they have to write tomorrow or the paper due at the end of the month. So how do you create a stellar online experience that makes it easy for students to find and use the information they need, delight them while on your site and make them want to come back? The centralized student service offices at UBC (The University of British Columbia) decided to tackle this challenge by using key elements of the student experience, rather than organizational structure, in the redesign of their website, students.ubc.ca. This session will discuss the overhaul of students.ubc.ca, a project initiated by the need to replace the CMS being used to manage the site but really about creating a user-centered student affairs website designed around the needs and preferences of current students, not the business owners. The redesign and redevelopment of students.ubc.ca involved the migration of approximately 12,000 pages of content from 12 distinct microsites into one meaningful, connected and comprehensive site. The content was split into flexible components that can be published in any location on any of the roughly 700 new dynamic site pages. Learn how the redesign project was designed to ensure the new and improved site delivered on the site goals to make it easy for students to find the information they’re looking for when visiting the site, anticipate the information needs of students as they progress through their studies and experience at UBC, delight students with content and functionality that surpasses what they came to the site for and deliver an intuitive and seamless experience designed around the student experience that helps students act on the information and the invitation to participate. The presenters will provide a tour of the redesigned site, including before and after, highlighting the site structure, visual design and structured content strategy.